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Indirect Taxation

Complete Guide: GST Refund for Software Services Export in India

Complete Guide: GST Refund for Software Services Export in India
All Types of GST Refunds in India โ€“ A Complete Guide with Sections & Rules

๐Ÿ“˜ Complete Guide to GST Refunds in India: All Types, Sections & Practical Examples

Goods and Services Tax (GST) in India allows taxpayers to claim refunds in various scenarios like exports, excess tax paid, input credit accumulation, and more. The refund mechanism ensures that tax does not become a cost to businesses, especially those engaged in exports or zero-rated supplies.

This article gives you a comprehensive guide to all types of GST refunds, their eligibility, process, and legal backing under the CGST Act and Rules.


โœ… List of All GST Refunds with Sections & Rules

Below is a table summarizing the types of GST refunds allowed under Indian law along with the relevant Sections and Rules.

S. No. Type of Refund Description Section Rule
1 Export (Without Payment of Tax) Refund of ITC on zero-rated supplies under LUT Sec 54(3) Rule 89(4)
2 Export (With Payment of IGST) Refund of IGST paid on exports Sec 54(1), Sec 16 IGST Act Rule 96
3 Supplies to SEZ (Without Tax) Refund of ITC on supply to SEZ units under LUT Sec 54(3), Sec 16 IGST Act Rule 89(4)
4 Supplies to SEZ (With Tax) Refund of tax paid on SEZ supplies Sec 54(1) Rule 89(1)
5 Inverted Duty Structure Accumulated ITC due to higher input tax Sec 54(3)(ii) Rule 89(5)
6 Deemed Exports Refund of tax on deemed export supplies Sec 54(1) Rule 89(2)(g)
7 Excess Cash Ledger Balance Unused balance in Electronic Cash Ledger Sec 54(1) Rule 89(1)
8 Finalisation of Provisional Assessment Refund due to assessment order Sec 54(1) Rule 92
9 Refund by Appellate/Court Order Refund due to successful appeal Sec 54(1) Rule 92
10 Excess Payment of Tax Refund of tax paid wrongly or in excess Sec 54(1) Rule 89(1)
11 Cancelled Supply of Services Refund when invoice raised but supply not made Sec 54(1) Rule 89(1)
12 Wrong Head Payment (CGST instead of IGST) Tax paid under wrong head Sec 77 of CGST, Sec 19 of IGST Based on Circular 162/18/2021-GST
13 Refund to UN Agencies/Embassies GST refund to notified diplomatic bodies Sec 55 Rule 95
14 Tourist Refund of IGST Refund to international tourists on departure Sec 15 IGST Act Rule 95A
15 Refund of Interest, Penalty, Fee Paid in excess or by mistake Sec 54(1) Rule 89(1)

๐Ÿ“„ Refund Application โ€“ Key Forms

Form No. Purpose
RFD-01 Application for claiming refund
RFD-03 Deficiency Memo (if any error in refund claim)
RFD-04 Provisional Refund Order
RFD-05 Payment Order
RFD-06 Final Refund Sanction Order
RFD-07 Order for withholding refund
RFD-08 / 09 Show cause notice and reply

โฑ๏ธ Time Limit for Filing Refund

You must file refund applications within 2 years from the relevant date as per the Explanation to Section 54 of the CGST Act.


๐Ÿ“˜ Section 54 of the CGST Act, 2017 โ€“ GST Refund Explained

What is Section 54 of the CGST Act?

Section 54 of the Central Goods and Services Tax (CGST) Act, 2017 governs refunds of tax, interest, or any other amount under GST. It provides a legal framework for claiming refunds arising from exports, excess tax paid, inverted duty structure, etc.

Full Title of Section 54

It allows a registered person or any other person to claim a refund of tax, interest, or any amount paid, provided the claim is made within the prescribed time and format.

Key Provisions under Section 54

Any registered or unregistered person who has:
- Paid tax in excess
- Exported goods or services
- Accumulated Input Tax Credit (ITC)
- Paid tax under provisional assessment
- Received a favorable appellate order

Relevant Date Examples:
- Export of goods: Date of shipping bill
- Services: Date of receipt of payment
- Excess payment: Date of payment
- Finalization of provisional assessment: Date of final order

Allowed in cases of:
- Zero-rated supplies (exports without payment of tax)
- Inverted Duty Structure

โ›” Not allowed for:
- Capital goods
- Blocked credit under Section 17(5)


๐Ÿ” Refund Processing Timeline (as per Section 54)

Stage Timeline
Application Filed (RFD-01) Within 2 years
Provisional Refund (90%) Within 7 days (if export case)
Final Refund Within 60 days of complete application
Interest on Delay 6% or 9% (if withheld by department)

โš–๏ธ Section 54(3) โ€“ Refund of Unutilized ITC

A registered person may claim refund of unutilized ITC at the end of any tax period if such credit has accumulated due to:
- Zero-rated supplies without payment of tax (under LUT)
- Inverted tax structure

โ›” Not allowed if:
- Output supplies are nil-rated or fully exempt
- Supplies are not taxable
- Refund is already claimed elsewhere


๐Ÿ“š Complete "Relevant Date" Reference Table โ€“ as per Section 54

The "relevant date" is crucial for determining the 2-year time limit for filing GST refunds. Here's the comprehensive table covering all scenarios:

S. No. Nature of Refund Relevant Date Legal Reference
1 Export of goods (without payment of tax) Date on which the ship or aircraft leaves India or the date of export manifest/report is filed (whichever is later) Explanation 2(a) to Section 54
2 Export of services (without payment of tax) Date of receipt of payment in convertible foreign exchange or INR (as permitted by RBI) Explanation 2(b)
3 Goods not exported (but tax paid) Date of payment of tax Explanation 2(c)
4 Deemed exports Date of filing return relating to such deemed export supplies Explanation 2(d)
5 Refund of unutilized ITC (inverted duty/exempted/nil-rated) End of the financial year in which such claim arises Explanation 2(e)
6 Excess tax paid Date of payment of tax Explanation 2(f)
7 Refund on finalization of provisional assessment Date on which final assessment order is passed Explanation 2(g)
8 Refund on account of appeal/revision/tribunal/court order Date of such order (if tax becomes refundable as a result of order) Explanation 2(h)
9 Refund to UN, embassies, and consulates Last day of the quarter in which supply was received Rule 95
10 Refund due to wrong tax paid under wrong head (e.g., CGST+SGST instead of IGST) Date of payment of incorrect tax Circular 162/18/2021-GST

๐Ÿ” Key Points to Remember:

For Service Exporters (Most Common):
- Relevant date = Date of receipt of foreign exchange (not invoice date)
- Must file refund within 2 years from this date
- FIRC/BRC from bank serves as proof of receipt date

For Inverted Duty Structure:
- Relevant date = End of financial year (31st March)
- More relaxed timeline compared to exports

For Wrong Head Payments:
- Relevant date = Date of wrong payment
- Quick refund mechanism available through circular provisions


๐Ÿงฎ GST Refund Formula under Rule 89(4)

When is this formula used?

  • For export of goods or services or SEZ supplies without payment of tax (i.e., under LUT or bond).
  • When you want to claim refund of unutilized Input Tax Credit (ITC).

Formula:

Refund Amount = (Turnover of zero-rated supply of goods + Turnover of zero-rated supply of services) ร— Net ITC รท Adjusted Total Turnover

Let's Break It Down:

Term Meaning
Turnover of zero-rated supply of goods/services Value of exports or SEZ supplies made without payment of IGST
Net ITC Total Input Tax Credit (ITC) available on inputs and input services during the refund period (excluding capital goods and blocked credit under Sec 17(5))
Adjusted Total Turnover Total turnover in a State/UT excluding exempt supplies and including zero-rated supplies, during the refund period

๐Ÿ’ก Example: Software Exporter

Company: TechVerse Pvt. Ltd.

Period: April 2025
Export Invoices: $12,000 to US (INR equivalent โ‚น10,00,000) โ€“ no GST charged
ITC Available: โ‚น2,00,000 (Rent, cloud services, audit fee, software subscriptions)
Adjusted Total Turnover (only export of services): โ‚น10,00,000

Apply Formula:

Refund = (10,00,000 ร— 2,00,000) รท 10,00,000
Refund = โ‚น2,00,000

  • The company can claim โ‚น2,00,000 as GST refund.
  • You can prepare this in Excel format, then upload as Statement 3 in JSON or PDF.

๐Ÿงพ Practical Illustration: GST Refund for Software Export Company

Company Name: TechVerse Solutions Pvt. Ltd.
Nature of Business: Export of Software Development & SaaS services to US and UAE clients
GST Registration: Regular (Non-composition)
Export Method: Zero-rated supply under LUT (Letter of Undertaking) โ€“ No IGST paid

Legal Framework

Aspect Provision
Governing Section Section 54(3) of CGST Act
Applicable Rule Rule 89(1) and Rule 89(4) of CGST Rules
Export Type Zero-rated supply of services under Section 16 of IGST Act
Refund Type Refund of unutilized Input Tax Credit (ITC)

Pre-conditions for Refund

Requirement Status
LUT Filed on GST Portal โœ… Yes (Valid for FY)
GSTR-1 Filed โœ… Monthly filing with export invoices
GSTR-3B Filed โœ… With declared ITC & zero-rated turnover
Input Services โœ… ITC on rent, internet, software tools, laptops, etc.
Foreign Remittance Received โœ… FIRC from Bank in USD

Sample Calculation (April 2025)

Particulars Value
Total Input Tax Credit (ITC) available โ‚น2,00,000
Turnover of zero-rated supply (USD $12,000) โ‚น10,00,000
Adjusted total turnover (same as above, all services exported) โ‚น10,00,000
  • So, TechVerse can claim a refund of โ‚น2,00,000 of unutilized ITC.

๐Ÿ“„ Document Checklist

Document Description
โœ… LUT Acknowledgement Downloaded from GST portal
โœ… Export Invoices Raised in INR & USD with client details
โœ… FIRC/BRC Proof of inward remittance from foreign bank
โœ… GSTR-1 & GSTR-3B Filed and reflecting export turnover and ITC
โœ… Input Tax Invoices Rent, Zoom, AWS, software, domain, etc. with GSTIN
โœ… Statement 3 Summary of export invoices for the refund period
โœ… CA Certificate (if refund > โ‚น2L, optional if invoice-based export)

๐Ÿ–ฅ๏ธ Steps to File GST Refund on GST Portal

Step-by-Step Portal Process

  1. Login to https://www.gst.gov.in
  2. Navigate to: Services > Refunds > Application for Refund
  3. Choose Refund of unutilized ITC on account of Export without payment of Tax
  4. Select the financial year and month (e.g., April 2025)
  5. Upload:
    - Statement 3 (invoices)
    - Supporting documents (FIRC, LUT copy, etc.)
  6. System auto-fills eligible refund amount
  7. Preview and Submit the application using DSC/EVC
  8. ARN (Acknowledgement Number) is generated
  9. Refund status can be tracked via "Track Application Status"

๐Ÿ“Œ Timeline & Processing

Stage Time
Provisional Refund (90%) Within 7 days (export cases)
Final Refund Within 60 days
Interest @6% after 60 days (if delayed)

โš ๏ธ Common Errors to Avoid

๐Ÿšซ Not linking LUT
๐Ÿšซ Mismatch between GSTR-1 and 3B
๐Ÿšซ BRC/FIRC not uploaded or not received in time
๐Ÿšซ Claiming ITC on ineligible inputs (e.g., capital goods)
๐Ÿšซ Filing after 2 years from "relevant date"


โœ… Summary of Legal Provisions

Legal Reference Description
Section 54(3) Refund of unutilized ITC for zero-rated supply
Rule 89(1) Procedure to claim refund
Rule 89(4) Formula for refund amount
Section 16 of IGST Act Zero-rated supply (exports without tax)

๐Ÿง  Key Takeaways

  • Section 54 is the core legal provision for GST refund claims.
  • Refund must be filed within 2 years from the relevant date.
  • Applicable to exporters, SEZ suppliers, dealers under inverted duty.
  • Use Form GST RFD-01 to apply via GST portal.
  • Provisional refund for exporters processed within 7 days.

๐Ÿ™‹ Expert Tips

Always maintain a separate folder for each refund month with:
- Invoice-wise export statement
- Proof of foreign receipts
- GSTR returns PDF
- Purchase register for ITC claimed


๐Ÿ“Œ Final Thoughts

Understanding GST refund categories helps businesses manage working capital better and ensure compliance. Proper documentation, reconciliation, and timely filing of claims are critical to avoid delays or rejections.

If you're exporting, dealing with SEZ units, or working under inverted duty structures โ€“ don't miss out on eligible refunds!


โœ… Step-by-Step Data Collection Checklist for GST Refund Filing

Here's a comprehensive, practical checklist of the data you must collect to file a GST Refund Application (RFD-01) under the category: "Refund of Unutilized ITC on account of Export of Services without payment of tax (under LUT)."

This checklist ensures smooth filing, faster processing, and minimal risk of rejection or deficiency memo.


๐Ÿ“… Step 1: Choose the Refund Period

  • Example: April 2025 (Monthly)
  • Select a calendar month or quarter where exports occurred and ITC was accumulated.

๐Ÿ“‚ Step 2: Collect Basic Business & LUT Details

Item Details Required
GSTIN Your 15-digit GST Number
Legal Name / Trade Name As per registration
LUT Reference Number LUT ARN for the financial year
LUT Validity Ensure LUT is valid for the refund period
Nature of Export Export of Services (without payment of IGST)

๐Ÿ“„ Step 3: GSTR Returns Data

Return Action
GSTR-1 Ensure export invoices are declared under Table 6A
GSTR-3B Ensure ITC is claimed under Table 4(A) and exports under Table 3.1(b)
GSTR-2B / Purchase Register Download to reconcile ITC available during refund period

๐Ÿ“‹ Step 4: Export Invoice Details (for Statement 3)

Column Description
Invoice No. Export Invoice Number
Invoice Date Date of Issue
Invoice Value INR Value
Foreign Currency Value USD, EUR, etc.
Place of Supply "Other Territory" or country name
Type Export of Services
Shipping Bill / BRC No. Optional for services
FIRC/BRC Date & Number Proof of remittance (foreign currency received)

๐Ÿงพ Step 5: Input Tax Credit (ITC) Register for the Period

Input Type Vendor Name Invoice No. GSTIN Date Tax Amount (CGST/SGST/IGST) Total
Rent ABC Pvt. Ltd. 223 36ABCDE1234Z5 05-Apr-2025 โ‚น9,000 IGST โ‚น9,000
Software Microsoft INV-421 N/A 09-Apr-2025 โ‚น18,000 IGST โ‚น18,000
Audit Fees CA Firm 211 36XXXXZ1234 14-Apr-2025 โ‚น6,300 CGST + โ‚น6,300 SGST โ‚น12,600

โœ”๏ธ Filter only eligible ITC on inputs and input services.
โŒ Do not include ITC on capital goods, blocked credit (Sec 17(5)), etc.


๐Ÿ’ฐ Step 6: Foreign Remittance Proof (FIRC / BRC)

  • Obtain Foreign Inward Remittance Certificate (FIRC) from your bank for each export.
  • FIRC must:
  • Match the export invoice
  • Be in the same refund period
  • Be in foreign currency
  • If not received yet โ†’ wait before applying

๐Ÿ“ฅ Step 7: Prepare Supporting Declarations

Document Description
โ‘ Declaration under Rule 89(2)(l) Not prosecuted under any tax law in last 5 years (required if refund > โ‚น2 lakhs)
โ‘ Undertaking on Unjust Enrichment Refund claimed does not result in unjust enrichment
โ‘ Self-certified ITC summary Summary of eligible ITC claimed during refund period
โ‘ CA Certificate (Optional) If system asks for validation or refund > โ‚น2L (not mandatory in all cases)

๐Ÿงพ Final Checklist Before Filing

Task Status
๐Ÿ”ฒ LUT Filed for the year โœ… Yes
๐Ÿ”ฒ Export invoices in GSTR-1 (Table 6A) โœ…
๐Ÿ”ฒ ITC claimed in GSTR-3B (Table 4) โœ…
๐Ÿ”ฒ FIRC/BRC received โœ…
๐Ÿ”ฒ Statement 3 prepared โœ…
๐Ÿ”ฒ Purchase register reconciled with GSTR-2B โœ…
๐Ÿ”ฒ Input tax invoices attached in PDF (optional but recommended) โœ…
๐Ÿ”ฒ Supporting declarations signed โœ…

๐Ÿ–ฅ๏ธ Portal Upload Summary

Field on GST Portal Your Data
Period e.g., April 2025
Refund Type Refund of unutilized ITC (Export without tax)
Statement 3 Upload JSON / PDF
FIRC/BRC Upload PDF
LUT Upload copy
Other Docs ZIP or PDF under 5MB

๐Ÿ“Š Excel Template for Statement 3 & ITC Calculation

Sample Export Statement Format:

Sr. No. Invoice No. Invoice Date Client Name Country Currency Foreign Value INR Value GST Rate IGST Amount Place of Supply
1 EXP-001 05-Apr-2025 ABC Corp USA USD $5,000 โ‚น4,16,750 0% โ‚น0 Other Territory
2 EXP-002 15-Apr-2025 XYZ Ltd UK GBP ยฃ3,000 โ‚น3,12,500 0% โ‚น0 Other Territory
Total โ‚น7,29,250 โ‚น0

Sample ITC Register Format:

Sr. No. Vendor Invoice No. Invoice Date Description CGST SGST IGST Total ITC
1 Office Landlord RENT-04 01-Apr-2025 Office Rent โ‚น4,500 โ‚น4,500 โ‚น0 โ‚น9,000
2 AWS Services INV-2025-04 10-Apr-2025 Cloud Services โ‚น0 โ‚น0 โ‚น9,000 โ‚น9,000
3 CA for Audit CA-INV-123 20-Apr-2025 Audit Fees โ‚น2,250 โ‚น2,250 โ‚น0 โ‚น4,500
Total โ‚น6,750 โ‚น6,750 โ‚น9,000 โ‚น22,500

Auto-Calculation Formula:

Total Export Turnover: โ‚น7,29,250
Total ITC Available: โ‚น22,500
Adjusted Total Turnover: โ‚น7,29,250 (only exports)


๐Ÿš€ Advanced Tips for Faster Processing

1. Document Organization Strategy

Create folders for each refund month:

GST Refunds/
โ”œโ”€โ”€ 2025-04-April/
โ”‚   โ”œโ”€โ”€ Export Invoices/
โ”‚   โ”œโ”€โ”€ Purchase Invoices/
โ”‚   โ”œโ”€โ”€ FIRC-BRC/
โ”‚   โ”œโ”€โ”€ GSTR Returns/
โ”‚   โ””โ”€โ”€ Supporting Documents/

2. Monthly Reconciliation Checklist

Before Month End:
- [ ] Update export register
- [ ] Collect all purchase invoices
- [ ] Verify GSTIN of all vendors
- [ ] Follow up pending FIRC from bank
- [ ] File GSTR-1 with all export entries

After Month End:
- [ ] File GSTR-3B correctly
- [ ] Download GSTR-2B for ITC verification
- [ ] Prepare Statement 3
- [ ] Calculate refund amount
- [ ] File RFD-01 within 15 days

3. Common Rejection Reasons & How to Avoid

Rejection Reason Prevention Strategy
FIRC not matching invoice Ensure FIRC amount matches invoice amount exactly
ITC claimed on blocked items Review Section 17(5) restrictions carefully
Export not reflected in GSTR-1 Double-check Table 6A entries before filing
LUT expired File fresh LUT before starting exports
Mismatch in turnover Reconcile GSTR-1 and GSTR-3B figures

4. Automation Tools & Software

Recommended Tools:
- Tally Prime: Auto-generate Statement 3
- BUSY Accounting: Export-import module
- ClearTax: GST return filing and refund tracking
- Excel Macros: Custom templates for reconciliation
- Bank APIs: Auto-fetch FIRC data

5. Monthly Refund Timeline

Week Activity
Week 1 Export invoices, collect purchase bills
Week 2 File GSTR-1, follow up FIRC
Week 3 File GSTR-3B, prepare refund documents
Week 4 File RFD-01, track refund status

๐Ÿ’ก Pro Tips from CA Practice

Best Practices for Export Service Providers:

  1. Invoice in INR: Always raise export invoices in INR to avoid conversion issues
  2. Monthly Filing: Don't wait for quarterly filing - monthly refunds improve cash flow
  3. Bank Coordination: Maintain good relationship with bank for faster FIRC processing
  4. Documentation: Over-document rather than under-document
  5. Professional Help: Engage CA for first few refunds to establish process

Red Flags to Avoid:

โŒ Round Figure Syndrome: Avoid claiming exactly โ‚น2,00,000 or โ‚น5,00,000
โŒ Delayed FIRC: Don't file refund without proper FIRC documentation
โŒ Capital Goods ITC: Never include laptop, furniture, vehicle ITC in export refunds
โŒ Personal Expenses: Avoid claiming ITC on personal mobile, travel, food
โŒ Backdated Documents: All documents should have proper dates and sequence


๐Ÿ“ž When to Seek Professional Help

Engage a CA or GST Consultant if:
- Annual export turnover > โ‚น2 crores
- Multiple currencies and countries involved
- Complex input service arrangements
- Previous refund rejections or notices
- Lack of internal GST expertise
- Time constraints for compliance


๐Ÿ™‹ Need Help with GST Refunds?

  • Custom Excel templates for Statement 3 and ITC calculation
  • Automated refund processing systems
  • GST refund consultation and filing
  • Export documentation and LUT procedures
  • Refund rejection resolution and appeals

Contact Details:
๐Ÿ‘‰ Email: info@catools.in
๐ŸŒ Website: www.catools.in
๐Ÿ“ฑ WhatsApp: [+91-XXXXXXXXXX]

Free Resources Available:
- GST Refund Calculator Excel Template
- Monthly Compliance Checklist
- Export Invoice Format
- ITC Reconciliation Tools

Urukundu

Managing Partner

CMA) | Internal Auditor at BMR Groups | BBA Graduate | SAP FICO Certified | Managing Partner at Sompalli & Co | Expert in Tax, GST, & Audit Services | Costing and Finance Analyst | Pursuing Diploma in IFRS

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